Job Position: Empowerment Program Member Advocate
Reports to: Director of Programs and HR and Housing Services Specialist
Hours: Part-time: 30 hours (Monday – Friday, 9:30am-3:30pm)

Job Summary: The Member Advocate serves as a link between the members of our community and the resources that will help them to stabilize their lives. The Member Advocate works one-on-one with individuals, educating them about resources available to them and advocating on their behalf when necessary.

Job Responsibilities:

  • Complete intake for all members using the online database, Efforts to Outcomes (ETO).
  • Using the Unite US online platform, provide information and referrals in the areas including, but not limited to: Public Assistance, Medicaid and Medicare, emergency food, legal assistance, and substance abuse treatment.
  • Conduct ongoing research into resources available for our neighbors, especially around
  • Enroll or recertify members for SNAP
  • Identify members who do not have, but may qualify for SSI benefits – assist them with the application process, provide referrals for psychiatric evaluations, schedule appointments with the SSI office and follow-up with members to confirm outcomes.
  • Work closely with Housing Services Specialist to assist members with the supportive housing application
  • Assist members in gathering documents and completing HRA’s 2010e application using the City’s PACT (Placement, Assessment and Client Tracking) online database.
  • During tax season, assist members in gathering required documents to be prepared by tax-professionals using the Food Bank for NYC’s Vita Tax Program.
  • Perform clerical work, including sorting, filing, and distributing members’
  • Actively participate in staff meetings and in supervision
  • Perform other duties necessary for the empowerment of our members and the smooth functioning of Neighbors Together as an organization.


  • Bachelors Degree in social work or a related field with some casework
  • Critical thinking skills, capacity to research resources based on analysis of a
  • Adaptability and flexibility, ability to work in fast paced
  • Willingness and ability to advocate strongly on behalf of members – being persistent, confident, not easily intimidated, and forceful.
  • Comfort working with people of varied ethnic backgrounds and circumstances, including people living with mental health, physical and/or substance use support needs.
  • Compassion, empathy

Compensation & Benefits:

  • Competitive Salary Range – commensurate with experience
  • 11 Federal Holiday Observations, 1 week paid summer break, and 2 week paid winter holiday break
  • 12 Paid Personal/vacation and 6 sick days in year Increases to 15 paid personal/vacation days and 7 sick days the following year.

To Apply: Please send introductory email with cover letter and resume to and include “Member Advocate Position” in the subject line.